Comparing Engineering with Other Departments in the Hospitality Industry
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There are several departments in any kind of hospitality industry business. There is the sales and marketing department, HR or human resources department, purchasing and receiving, engineering department and more. Each of this department has its own specific roles and tasks. One department may handle the employees’ payroll and work shifts while another maintains the integrity of the venue used by the business, such as the engineering department.
The Sales and Marketing Department
The duties of the sales and marketing department are completely different from the engineering department. Normally, this department has activities that center around providing products or services to customers in return for the money they have spent. They are the authority about several services or products offered by the business as well as concepts on making such products and services appeal to the customers.
They create unique ways to make the customers interested to what the business offers by making promotions, strategic discount offerings and more. This is, in a sense, the same as the engineering department. The only difference is that the engineering helps the business attract customers by providing the technology that the some of the other department needs.
The Human Resources Department
The human resources department is another department equally important as the engineering department to several hospitality businesses. This department is the authority when it comes to staff employment and payrolls. Without the human resources department, there would not be any engineers working in the engineering department.
In addition, this department normally screens appropriate candidates for several staff positions. They are the one who picks the best among the rest.
The Purchasing Department
Another department available in some hospitality businesses is the purchasing department. This department is responsible for buying the necessary services or products that the business requires. They handle the task of looking for vendors that might offer advantageous bids to the business in order to cut costs. Also, they have the responsibility in creating a roster of desirable manufacturers for the services or products that the company needs.
The task of the purchasing department may be completely different from the engineering department but the two definitely requires one another. If the engineering needs some equipment for the company, they just have to send requests to the purchasing department and the department would be the one responsible for providing the equipment.
Many agree that the front office is the most important department in any hospitality business. They are the one who receives guests and help create a good image for the business. The front office also has several departments under it like information and reservation. Unlike the engineering department who normally work behind the scene, the front office is best suited in front, as the name suggests.
Image Credit: karl-on-sea
About the Author
Australian Chef- Matthew Goudge is the mastermind behind the formation of the chef21blog platform. Since the initial humble beginnings Chef Matthew has been dedicated to creating this very network. Chef Matthew has been in the culinary field for a mere 21 years. He has worked in numerous locations including; Australia, Austria, England, Malaysia, China and St Lucia. Matthew’s first steps in the field of article writing began at the tender age of nineteen; whereby he contributed a weekly story for a local newspaper in coastal New South Wales, Australia.
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Australian Chef- Matthew J. Goudge is the mastermind behind the formation of the ProChef360 platform.