Expansion of the Hospitality Industry Part – 3

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In the last article of the series, the economic downturn was discussed extensively as can be. It has affected a lot of industries including the hospitality industry. However, we see a silver lining from the economic crunch. Hotels are still being built and manpower in hotels and restaurants are yet to be filled completely.

The thing is everybody thought that the economic recession will not affect the hospitality industry. That belief was unfounded as one can learn. The same has been said of the tech industry, but massive layoffs from giant companies like EBay, belie this shroud of invincibility.

No industry is safe from the recession, unfortunately.

As said earlier, there is a silver lining with the hospitality industry and that is tourism. Tourism still has not slowed down despite of the economic downturn. The truth is quality manpower is at an all time low. That means that hotels and restaurants are still trying to train people to serve tourists and restaurant goers at this present time, and up to the year 2010 and beyond.

Shortage in Dubai

The Tourism Department in Dubai is worried on how they can train quality manpower fast enough. They are worried that bad customer service can somehow jeopardize the tourism industry of Dubai.

The Middle East has a practice of looking to Asia to fill manpower, but now, as they expand, the human resource people are looking for help in South America and Africa. This creates a great global opportunity for people to work in the hospitality industry, giving it a more international feel.

The expansion is so great that experts contend that if Dubai will ever catch up in manpower they need to open hospitality classes in-house and add more technologically advanced facilities. Dubai needs to have more rooms, but more importantly more hospitality schools to fill the growing need for manpower.

Shortage in India

The biggest boom in the hospitality industry has been India. In fact, according to journalists, staffing the hotels is the most nagging problem of proprietors. The expansion has been going strong, wide and fast. Not to mention that major conglomerates are now starting to invest in the hotel industry in India.

Travel and tourism in India has netted an amazing $100 billion for the country. Experts project that the industry will nearly triple its profit in the next 10 years or so. With this incredible growth, India now faces the problem of training skilled workers to fill the needs of the industry. Aside from this, India also has a problem in accommodating tourists in hotels. The hotels are either full or as expensive as those found in a first world megalopolis.

The problem with shortage is that skilled people are willing to work abroad and earn a bigger piece of the pie than to risk working in hotels for low salaries. This is understandable as trained nurses and doctors, as well as technology professionals are in demand abroad. Suffice to say, the Indian government is trying hard to churn out dedicated and skilled workers out of their own schools dedicated specially for the hospitality industry.

Light at the End of the Tunnel

Imagine if the shortages mentioned above can be met and every tourist visiting are accommodated. Then despite of any economic recession, the hospitality industry will survive and even thrive.

Just like a samurai sword that needs to be folded hundreds of times before it becomes the sharpest blade, the government of each country should devote a high percentage of resource to help the booming and expansion of the industry. It’s a win-win situation, both economically and culturally.

Please Note: This is the “Part 3” in a series of articles focusing on the “Expansion of the Hospitality Industry”. Over the weeks that follow you can expect to find further parts published in relation to the expansion.

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